Kate Hinchliffe gives a personal viewpoint on successful management and what it looks like.
Dr Dan Nightingale looks at the practical use of music and reminiscence therapy (MaRTiS©), incorporating storytelling, in a care home environment.
Martin Hodgson takes a timely look at how to manage body fluid spillages.
Tim Dallinger looks at how medication errors lead to unsafe service provision.
Jim Thomas of Skills for Care explains how their People Performance Management Toolkit can help improve staff performance.
One of the reasons why providers fail CQC inspections is that they do not learn from mistakes and incidents. This article looks at how to improve after mistakes.
In the first of a two-part article on advocacy, Belinda Schwehr, Care and Health Law, sheds light on the complex area of entitlement to advocacy.
Joanna Dirmikis discusses CQC’s recent publication on surveillance and explores some of the problems raised by it.
How can you assess whether a service user has the mental capacity to make their own decisions? Martin Hodgson sheds some light on this complex area.
This article takes a look at dignity in care.
Tim Dallinger looks at the reasons why some people may refuse to eat or drink, and discusses techniques to help manage the situation.