Here you will find all the articles, Toolkit items and Q&As relating to Effective.
Joanna Dirmikis discusses CQC’s recent publication on surveillance and explores some of the problems raised by it.
How can you assess whether a service user has the mental capacity to make their own decisions? Martin Hodgson sheds some light on this complex area.
This article takes a look at dignity in care.
Tim Dallinger looks at how medication errors lead to unsafe service provision.
Tim Dallinger looks at the reasons why some people may refuse to eat or drink, and discusses techniques to help manage the situation.